Chronologica FAQs

What can I access in my free trial? 

During your free trial, you can enjoy all the features of a Chronologica paid plan, including one workspace to create chronologies for a single matter. You can upload documents, automatically generate timelines, view, edit, cross-reference events and export your chronologies.


Will my documents be secure?

We have been securing sensitive client data for over a decade and adhere to stringent security standards and are ISO27001 Information Security Management certified. This includes customer obligations, regulatory requirements, data jurisdiction guarantees, and compliance with confidentiality, integrity and availability measures. Beyond levels of encryption, our approach key management is bank-grade, we take a careful approach to AI, and additional layers of authentication, permissions and tripwires are in place to provide a piece of mind that your documents are secure. 


How does pricing per-page upload work?
Chronologica operates on the foundation of your document library, whether for generating chronologies from a dataset or cross-referencing a document repository. Our pricing plans are determined by the pages of uploaded documents, which are conveniently tracked on your documents page. There are no storage restrictions per gigabyte - just keep an eye on your page count.


What happens after the free trial ends?

As we don’t ask for card details to carry out the trial, you won't incur any charges. When finishing the trial, your access will expire, providing you with the option to upgrade or prompting us to follow up to hear about your experience. Rest assured, we'll send you an email reminder beforehand, so you can download any productions before the trial ends.


Where can I find help to get started?

Our Helpdesk includes a handy section on chronology with a training video and insightful articles to get started with your first chronology.

For expert advice, you can book a one-to-one training session with the team to ensure you get the most out of your experience.

How many chronologies can I create? 

Each workspace permits the creation of an unlimited number of Chronologies for one single matter and document set.