Why can’t I access the Safelink site?

Sometimes, access to Safelink can be blocked by a corporate firewall or proxy. Updates to these systems may prevent you from reaching the site, even if it worked before.

What to do: 

• Check with your IT team if a firewall or proxy is in place.
• Ask your IT team to whitelist the Safelink site.
• Clear your browser cache and try again.
• Try a different browser.

Still blocked?

Please contact us if you need further assistance at any stage; we can help with troubleshooting and work with your IT team if needed.