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Articles on:Getting Started
Find all the information you need to get started using your workspace here!

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  • How to create a workspace
    Licence Superusers and Licence Managers have the ability to create new workspaces. To begin, click 'Create a New Workspace' on the actions menu to the right. Next, give your workspace a name. You can optionally add a client name or reference number. ![](https://storage.crisp.chat/users/helpdesk/website/fe95e4a65e1fd000/image_Popular
  • Safelink - Start here
    Welcome to Safelink! Below is a list of articles that will help you become familiar with the system. We hope you enjoy using Safelink and find the following information helpful. Set up and get started System Homepage System roles Workspaces [Create a workspace ](/en/article/how-to-Some readers
  • Workspace Admin - You're the boss
    Workspace Admins (Workspace Managers and Guest Managers) control and manage workspace settings and activity. The following help articles will help Workspace Admins learn about basic workspace set up and functionality. You are free to set up your workspace in whichever order your prefer, however you may find it helpful to review the following help articles first. Learn how to set workspace security, to create groups, set group permissions, set user visibility, apply numbering, upFew readers
  • Workspace Set Up
    You are free to set up your workspace in whichever order your prefer, however you may find it helpful to perform this setup per the instructions below. This article will show you how to create groups, set group permissions, set user visibility, apply numbering, upload documents and invite users. Create Groups You can set up groups to manage multiple users as a single entity. Click 'Manage Workspace'. ![](https://storage.crisp.chat/users/helpdesk/website/fe95e4a65e1fd000/image_1Very popular
  • Welcome to Safelink - The basics
    Welcome to Safelink! This guidance document will teach you the basics. Note that your workspace may look a little different depending on which type of workspace you are using and which apps have been enabled by your workspace admin. We hope you enjoy using the system and find the following information helpful. How to View a Document in your Workspace This is your workspace homepage. To view the documents and folders in this workspace, click on 'Documents'. ![](https:/Very popular
  • User types - System roles & Workspace roles
    Every user in the system will have a system role. If a user belongs to a workspace they will have a workspace role specific to that workspace. System roles This determines a user’s permissions system-wide. Licence Admins (License Superusers and Licence Managers) have the ability to change the system role of a user. Normal User - This is the default user type. No special permissions are granted. Licence Manager - Licence Managers can create new workspaces and adminiPopular
  • How to set up groups
    You can set up groups to manage multiple users as a single entity. Only Workspace Admins can set up groups in a workspace. To begin, click 'Manage Workspace'. Click 'Access & Permissions'. Click 'Groups'. ![](https://storage.crisp.chPopular
  • How to set up workspace security
    Only Workspace admins can manage security settings for a workspace. Please contact your Workspace admin to update your security settings. To begin, click 'Manage Workspace'. Next, scroll down to the 'Security' section on your Workspace Settings page. Next, set an 'Authentication Policy'.Very popular
  • How to set up workspace apps
    A Workspace admin can enable and disable the different apps available in a workspace. You must be a Workspace Admin in order to access this screen. Workspace apps are custom tools designed to help you accomplish your project goals. Each workspace has its own set of apps which can be enabled or disabled to personalise the behaviour of your workspace. Click 'Manage Workspace'. ClickPopular
  • How to set folder permissions
    Workspace Admins can control which users can rename, delete, view, print, download, upload and view watermarks on documents. These permissions can be customised for individual users or groups. To edit your folder permissions, click 'Manage Workspace'. ![Very popular
  • How to edit user visibility
    Workspace Admins can use the user visibility matrix to determine who can see who in their workspace. This can be especially helpful when two different groups are accessing the same dataset and you don't want to share annotations or other workspace activity between them. Only Workspace aAdmins can modify the User Visibility settings. To begin, click 'Manage Workspace'. Next, clickSome readers
  • How to invite a user into your workspace
    Workspace Admins can invite users into their workspace. On your workspace homepage, click 'Invite a new user' on the 'Access menu' on the right. _Some workspaces are configured so that users will arrive on the Documents screen instead of the Workspace homepage. If you do not have access to your workspace homepage please click here On the 'Invite a user to this Workspace' screen, you canPopular
  • How to create a user account
    Only Licence superusers and Licence managers can create user accounts at the system level. To begin click 'Manage'. Click 'Users'. Click 'Create user account' from the actions menu on the right. ![](https://storage.crisp.chat/users/helpdesk/website/fe95e4a65e1fd000/2020-07-251-46-06_tbtgnPopular
  • Log in security options
    Safelink has several login options that can be set up based on your company's security requirements. Password - Password is the basic sign-in authentication used to access Safelink. You should create a strong password to keep your account safe. Two Factor Authentication - Two-Factor authentication adds another level of security to your user account. You will be required to enter yourSome readers
  • Two-factor authentication using an authenticator app
    Two-factor authentication provides an additional layer of security beyond the standard password and username combination for your workspaces. Using an authenticator app is a more secure way to use two-factor authentication than using SMS with a mobile number. We recommend Google Authenticator, Authy and Microsoft Authenticator. These authenticator apps are widely used and available for both iOS and Android smartphones. If you encounter a workspace requiring the use of an authenticator appVery popular
  • How to change your account details
    You can edit and change your account details, such as in the system. Click 'My Profile' to view your account details. Select the 'Edit My Details' tab at the top or click 'Change Details' from the actions menu. Here you can change your company name, notification preference aSome readers

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