To re-issue encryption keys, click the link in the 'Approval Required for Safelink Password Change' you've received.
You will be directed to the 'Authorisation for Reissue of Workspace Keys' screen. Please read and review the contents of this page. We strongly advise that you reach out to this user to confirm that they did change their password. Click 'Confirm and reissue keys' at the bottom to re-issue the workspace encryption keys.
The system will prompt a banner that shows that the 'Workspace keys have been re-issued to ...' this user.
Updated on: 17 / 09 / 2020